CargoWise Certification for Users
CargoWise offers five role-specific certification pathways—including Forwarding, Customs, and Warehouse—each with tiered levels from foundational operator to advanced specialist and CargoWise Certified Professional, designed to build expertise in managing freight forwarding, customs compliance, and warehouse operations through mastering daily tasks, specialized workflows, and cross-functional processes.
Five new Certification pathways to suit your role
Forwarding
Master freight forwarding workflows that keep global shipments moving. Build expertise in managing jobs, bookings, shipments and operational visibility.
Foundational knowledge for daily operations.
Advanced skills for specialized workflows.
Mastery of cross-functional processes
Customs
Build expertise in customs processes and compliance workflows. Learn to manage entries, documentation and cross-border trade with confidence.
Foundational knowledge for daily operations.
Advanced skills for specialized workflows.
Mastery of cross-functional processes
Warehouse
Develop the skills to manage warehouse operations, from inventory and transfers to fulfillment and tracking. Improve accuracy, visibility and control across workflows.
- 1.Certified Warehouse Operator Foundational knowledge for daily operations.
Advanced skills for specialized workflows.
Mastery of cross-functional processes
Accounting
Build expertise in the financial workflows that support logistics operations. Learn to manage billing, revenue recognition, reconciliation and financial visibility.
Foundational knowledge for daily operations.
Advanced skills for specialized workflows.
Mastery of cross-functional processes
Cross-functional
Develop broad CargoWise expertise across multiple modules. Designed for partners, consultants and senior administrators.
Foundational knowledge for daily operations.
Advanced skills for specialized workflows.
Mastery of cross-functional processes
Choose a certification and advance through three levels
1
Operator
Start here to develop or validate the skills required to use CargoWise efficiently.
2
Specialist
Develop deeper expertise within the selected pathway.
3
Professional
Demonstrate advanced understanding of CargoWise workflows, configuration and connected functions.
Why get certified
-
Learn in-demand skills
Master CargoWise functionality and stay up to date with new CargoWise product releases and features.
-
Become an expert
Unlock new opportunities as an indispensable resource for your team and your company.
-
Drive extra value
Help your company enjoy a range of benefits, including priority access to customer support.
For companies
Get your team certified to maximise your CargoWise investment
Equip your team with the knowledge,confidence and competencies they need to use CargoWise effectively.
77%
of employees want extensive training on new processes and technologies to ensure a smooth transition**
**CargoWise and Reuters Industry Report 2023
93%
of certified users say certification helped them achieve their goals***
****CargoWise Certifications Survey 2026
50,000+
active certified CargoWise users worldwide, building capability across the logistics industry*
*CargoWise Certifications Program Data, 2026
77%
of employees want extensive training on new processes and technologies to ensure a smooth transition**
**CargoWise and Reuters Industry Report 2023
93%
of certified users say certification helped them achieve their goals***
****CargoWise Certifications Survey 2026
50,000+
active certified CargoWise users worldwide, building capability across the logistics industry*
*CargoWise Certifications Program Data, 2026
77%
of employees want extensive training on new processes and technologies to ensure a smooth transition**
**CargoWise and Reuters Industry Report 2023
The Process
The certification process
- 1.
Choose your certification pathway
Select the certification path that matches your role, whether that's forwarding, customs, warehouse, accounting or a cross-functional track, so you can focus your learning on the skills most relevant to you.
- 1.
Progress through each certification level
Every pathway starts with CargoWise Certified Operator, the foundation for your role. As you build experience, you can advance to Certified Specialist and then Certified Professional, with each level unlocking more advanced, specialized skills.
- 1.
Showcase your achievement
Add your certification badge to your resume and LinkedIn profile, and share it with your professional network to demonstrate your CargoWise expertise.
Customers
See how other industry leaders scale with CargoWise
Explore real-world stories of transformation from CargoWise customers.
The platform is very user friendly and the online training and education materials helps users learn easily. I will definitely pursue the next level of certifications.
Karthik Chandrasekaran - DHL SG
RCS is committed to supporting the growth and development of our people and delivering the best customer service for our clients. As a result, we have embraced CargoWise Certifications throughout every level of our organization.
Paul A. Muller - RCS Logistics Inc
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AdditionalInfo
Useful links
Frequently asked questions
Have any questions about the certification program and how it works? Find the whys and hows on the certification experience for CargoWise users here.
Why certification matters
Here are five reasons a CargoWise Certification benefits you and your whole company.
Make learning easy
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